NewUser

Know exactly which users bring money.
And which ones bring trouble.

Any growth team will know that it really matters what type of users you onboard. Having high-quality users means your company grows faster, and makes more money:

But most companies don't know which users are high-quality and take few steps to find out. Let's look at an example, a new user signed up:

[email protected]

Looks like you've got a new user from a big company!

Business email. Check.

Started a trial. Check.

Sales team reached out. Check.

This could finally be the break to sell that big enterprise contract your startup needs so badly..

And you get no reply.

The trial ends and the payment failed.

They've used your most expensive feature extensively and driven up costs.

You've lost a customer. Or that's what you think.

You try to find out why. Why did we fail to convert this user to a paying customer? All the signs were good!

And then you find out. It's a disposable email domain. They used a prepaid card with no money to access your free trial that requires a credit card

You didn't fail at converting the user, you failed at blocking a fraudulent one

This could have been prevented with NewUser

On signup, we could've let you know the user was likely going to be fraudulent so you could block or limit them.

Not only that. We do the exact opposite for the customers you do want.

Imagine a business users signs up and you can offer the perfect onboarding experience.

  • Long onboarding survey asking them about who they are, their use case, their company and more
  • Enrich the user's profile with information on their job, the company, and their industry.
  • Asking the user to set up their company branding like font, colors and logo
  • Pre-loading all brand information and assets so the user can start right away
  • Your sales team scouting user signups to find a good fit to reach out to
  • Automatically surfacing the best inbound leads by selecting those that meet your criteria
  • Hoping the user onboards their team
  • Knowing exactly who they are most likely to invite to collaborate with and making invites effortless

Sounds too good to be true? It's not.

After years of working in product-led growth companies we know the importance of signing up the correct users, giving them a great onboarding experience which leads to better activation, conversion to paid and retention rates.

NewUser was built to make it easier to do what the growth team of every company is doing. Onboarding. Segmenting. Activation. Converting users to paid plans. Upselling business users to Enterprise contracts.

We provide you an API end point to send an email to and we get to work for you. Fetching all the information on the user, the company, their team and much more so you can use this information in providing the perfect onboarding experience or sales conversation.

Want early access? Sign up for the waitlist.

Who is behind this?

Jurn van Wissen

Senior Growth PM, VEED.io

Growth PM, specialized in monetization, started and leading the monetisation team at VEED.IO to scale revenue 10x from $4m ARR to $40m+ ARR through optimizing conversion, ARPU and payment success while minimizing churn.

Made in Singapore πŸ‡ΈπŸ‡¬ and Thailand πŸ‡ΉπŸ‡­